Mortgage Loan Servicing Compliance

 Compliance/Regulatory  Lending/Collections

Registration and Pricing Information

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Registration Investment:
FREE for Power Learner Passport
$200 for Affiliates Non-PLP
Non-Affiliated Contact Leslie Poole

Program Description

Once you’ve booked a mortgage loan, there are even MORE regulations to follow. This webinar focuses on the after-origination requirements under Truth in Lending and RESPA. From periodic statements to escrow analysis and requirements for collection and foreclosure, the rights and liabilities of the credit union and borrower stem from laws and regulations that must be obeyed.


  • How and when do we conduct an escrow analysis?
  • Who is required to provide a periodic statement on a mortgage loan or line of credit?
  • What are the credit union’s responsibilities regarding notices of error or requests for information?
  • Where do we find information regarding available remedies on a defaulted HELOC?
  • When can we take the first steps for foreclosure?

Program Length: 90 Minutes

Who Should Attend

  • New Loan Officers
  • Loan Processors
  • Compliance
  • Audit
  • Anyone involved in loan servicing
  • Anyone desiring to become a mortgage loan specialist

Meet The Presenter:

Mary-Lou Heighs founded Compliance Plus, Inc. to help credit unions with the always changing world of compliance.  She joined the credit union movement in 1989 and has worked as a loan officer, marketer, collector as well as almost every position within credit unions.  After working in credit unions, she transitioned to the Research and Information department for the California Credit Union League where she provided compliance assistance to all California and Nevada Credit unions.  


As President of Compliance Plus, Inc. Mary-Lou now provides compliance training all over the country for various Leagues and credit unions nationwide. 


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