Winning Lending Strategies for Your Call Center
 

 Member Service  Lending/Collections

Registration and Pricing Information

Please select your credit union and provide your email address:
Your credit union
Your Email
Sign up here for Power Learner Passport!
Power Learner Passport

Registration Investment:
FREE for Power Learner Passport
$200 for Affiliates Non-PLP
Non-Affiliated Contact Leslie Poole

Program Description

The vast majority of credit unions were not “Born Digital”.  With one foot in the past and one in the future, many credit unions struggle with attracting and growing direct loans.  Learn how the most successful credit unions are maximizing remote delivery to increase sales.  “Convenience” has been redefined.


This thought- provoking session will challenge management about how they currently deliver lending today and how they need to deliver in the future.

  • How to organize your loan department for maximum success
  • Lower your Expense Ratio while increasing your Loan Volume
  • How to motivate employees to achieve better results
  • Which loan delivery channel you should be using exclusively
  • Credit union success stories using these strategies
  • Learn how to maximize efficiency and consistency


Program Length: 60 Minutes

Who Should Attend

  • VP of Lending
  • Consumer Lending
  • Real Estate Lending
  • Member Service
  • Operations

Meet The Presenter:

As Senior Lending Consultant at CULendingAdvice since 2015, Don Arkell has a unique leadership style and passion for sales and leadership that have made him a sought-after speaker, trainer, and strategist.

Don started his career in the Credit Union industry working as a frontline lender at Clark County Credit Union. In 2007 Don joined Red Rocks Credit Union in Highlands Ranch, CO to help RRCU establish a vibrant sales culture and transform the credit union from full retail delivery to offering 100% of consumer loans and member service through remote delivery channels. Don’s efforts are credited with turning this failing area around and growing into the most profitable area of the credit union.

 

eTrain Online Testing

eTrain's robust online tests assess the knowledge testers gained after each training series. Based on a 70 percent pass-fail grading structure, test takers are informed of wrong answers to assist in the learning process. A certificate of completion can be saved and printed. Powered by ClassMarker.

We're Here

Finding online training is now easier! Streamlined search options, simplified navigation, and a responsive layout, allows you to find the training you need and want, quickly! With fewer clicks, you can easily search for topics in multiple categories, from Human Resource to Lending and Compliance!

Stay Connected

Phone: (800) 472-1702
etrain@etrain-cu.com


Search for eTrain Webinars