Fair Credit Reporting Act

 Compliance/Regulatory  Lending/Collections

Registration and Pricing Information

Please select your credit union and provide your email address:
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Registration Investment:
FREE for Power Learner Passport
$200 for Affiliates Non-PLP
Non-Affiliated Contact Leslie Poole

Program Description

The Fair Credit Reporting Act and the Fair and Accurate Credit Transactions Act (FACTA) apply to every credit union that reports member information to a consumer reporting agency or uses information from a consumer reporting agency. In this session, compliance expert Mary-Lou Heighes will guide you through the regulations' processes, required disclosures, and restrictions. You'll also learn appropriate responses and actions when a consumer report is disputed.

  • Who can obtain a consumer report?
  • When are risk based pricing and credit score notices used?
  • What are our responsibilities regarding active duty and fraud alerts?
  • Can we use a known medical diagnosis in denying credit?
  • Are we required to take member disputes about informtion in their report?
  • Do we need to verify information if an address on the credit report shows differently than the one provided by the member?
  • Which actions are required on Prescreens?
  • Does the  credit union have specific duties regarding the information it provides to the consumer reporting agency?

Program Length: 95 Minutes

Who Should Attend

Credit union professionals with credit reporting responsibilities, especially in these positions:

  • Collections
  • Operations
  • Compliance
  • Lending
  • Training

Meet The Presenter:

Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has been helping financial institutions with the development of compliance programs since 2000. She provides compliance training all over the country for various trade associations and financial institutions and speaks at numerous financial institution conferences nationwide. Mary-Lou has been an instructor at regulatory compliance schools and conducts dozens of webinars for organizations throughout the country.


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