Who is the Member of the Future?
 

 Business Development/Marketing  Leadership/Management  Volunteer/Supervisory Committee

Registration and Pricing Information

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Registration Investment:
FREE for Power Learner Passport
$200 for Affiliates Non-PLP
Non-Affiliated Contact Leslie Poole

Program Description

The member of the future: the notion conjures images of self-driving cars and biometric banking. While tomorrow’s member will indeed use different tools, this person will possess their own unique sets of challenges and demands on the retail financial services environment.


The member of the future, with their individualized needs, is right around the corner. Are you ready for them?
This session will cover how the member of the future is:

  • Technology obsessed
  • Generationally unique
  • Demographically diverse


Program Length: 64 minutes

Who Should Attend

  • CEO
  • Board of Directors
  • Senior Management
  • Business Development
  • Marketing
  • Operations
  • Information Technology

Meet The Presenter:

Mark Arnold is president of On the Mark Strategies, a consulting firm specializing in branding and strategic planning. His audiences are diverse in skills and are in positions of management, staff, executive leadership and boards of directors. His breadth of knowledge connects with audiences for keynotes, breakouts and training events.

Prior to founding On The Mark Strategies, Mark served as senior vice president for a multi-million-dollar financial institution in Dallas. He oversaw and planned strategies for multiple departments, including marketing, business development, human resources, training and customer investments. He has won numerous national communication and marketing awards, including CUNA’s national Marketing Professional of the Year and the Texas Credit Union League’s Marketer of the Year.

 

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