The Sales Coach

 Business Development/Marketing  Leadership/Management

Registration and Pricing Information

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Registration Investment:
FREE for Power Learner Passport
$200 for Affiliates Non-PLP
Non-Affiliated Contact Leslie Poole

Program Description

Sally was just informed that the bank where she has worked for a number of years is instituting a new sales culture. Like many of her colleagues, Sally is worried about the change. She took pride in providing high quality service to her customers. She always considered sales to be about pushing products and forcing customers to buy something they really don't want or need. That's when Sally met Dave, a sales coach, who helped her discover how sales and service are actually one and the same. By learning Dave's 10 rules for sales, Sally discovered an interesting fact about herself - she has been selling for years. Whether you work in a credit union or a boutique, sales is part of most every person's job.

The Sales Coach can help you reach your sales goals through needs-based selling, and feel good about doing so! Accompany “The Sales Coach” on the journey to learn how to:

  • Determine the drivers behind your members' purchasing decisions
  • Uncover your members' hidden needs
  • Reduce member rejection
  • Discover what your members care about most
  • Achieve your sales goals without sacrificing your values

Program Length: 64 Minutes

Who Should Attend

  • Member Service
  • Lending
  • Call Center
  • Managers/Supervisors
  • Human Resources
  • Training/Staff Development

Meet The Presenter:

Michael Patterson is a speaker, trainer, author, and success coach who has been developing individuals to reach their fullest potential since 2000. Mike relies on his extensive professional experience and social awareness to incorporate personal stories and analogies into his presentations. Audiences find his presentations to be motivating, informative, and fun. With his ability to relate to different generations and experience levels, Mike’s material is relevant to high school students and corporate CEOs.

Mike has over 25 years’ experience in the financial industry, including 11 years working with credit unions. He is the author of three books: The Sales Coach (Tremendous Life Books: 2014), Sit Stay Succeed! Management Lessons From Man’s Best Friends (Tremendous Life Books: 2012), and Promotions Are Not Served at the Deli Counter (CreateSpace: 2010).


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