Listening: More Than Waiting to Talk

 Human Resources  Member Service  Leadership/Management

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Program Description

Can you believe how bad we are at listening? While others are sharing their insight and information, our minds wander off to the kids’ ballgames, our to-do list, or our response to the subject at hand.

Listening is so much more than just waiting for your turn to talk. It’s your chance to focus on the ideas, thoughts, and knowledge you can gain from others. Join communication expert Becky McCrary as she shows you tips for effective listening that can help you sharpen your focus on what is being said and sharpen your conversation skills. You’ll be amazed by your new awareness of the excuses we make and how they interfere with our desire to understand.

Program Length: 60 Minutes

Who Should Attend

All credit union professionals who want to increase their communication skills

Meet The Presenter:

Becky McCrary is an internationally recognized expert on building business relationships through leadership, service and inspiration. She has taken her wit and wisdom to credit unions and their associations in 39 states, the Caribbean and the Gulf of Mexico. Yes, she was on a cruise ship, but she was speaking, so it still counts!

Becky knows the world of service. She spent 20 years in the banking industry. From Call Center Manager to Business Development Manager, from teller to mortgage loan officer, from branch manager to volunteer, Becky has lived credit unions. She is a highly sought after speaker and trainer and was a featured writer for CUNA's Frontline Newsletter for four years!


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