Compliance for Opening Accounts Online
 

 Member Service  Compliance/Regulatory

Registration and Pricing Information

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Registration Investment:
FREE for Power Learner Passport
$200 for Affiliates Non-PLP
Non-Affiliated Contact Leslie Poole

Program Description

What policies and procedures should you and your credit union have in place to minimize compliance and fraud risk when you open new member accounts online?
Your Bank Secrecy Act compliance risk escalates when a new member comes to your credit union through the Internet instead of in person. Let compliance expert Gaye DeCesare give you the guidelines that should be included in your policies and procedures to control your risk without sacrificing new member convenience.


You’ll get the answers to these questions:

  • Should you accept electronic copies of identification?
  • Do the rules change for checking OFAC, CIP, & CDD when you open an account online?
  • When should you make new deposit funds available? When must you make them available?
  • When and how should you provide required disclosures?
  • How soon must you issue any requested checks or debit cards?


Program Length: 90 Minutes

Who Should Attend

Credit union professionals who open or manage accounts online, especially in these departments:

  • Call Center
  • Member Service
  • Operations
  • Compliance
  • Risk Management
  • Information Technology
  • Training

Meet The Presenter:

AsVP of Compliance for the CU Service Network, Gaye DeCesare, is an incredible resource for credit unions. With 35 years of experience in the credit union industry, Gaye has knowledge of and practical experience in almost every area of credit union operations.

Specializing primarily in compliance for more than 25 years, Gaye was among the first in the nation to earn the designations of NAFCU Certified Compliance Officer (NCCO) and CUNA Credit Union Compliance Expert (CUCE). In addition to holding NCCO and CUCE designations, she is also a certified Bank Secrecy Act Compliance Specialist (BSACS). Gaye is a current member of Global Women's Leadership Network (GWLN), which connects and empowers credit union women from around the world. She has been a featured speaker at national trade association conferences, as well as numerous state league events.

 

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