Body Language for Successful Sales

 Human Resources  Member Service

Registration and Pricing Information

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Registration Investment:
FREE for Power Learner Passport
$200 for Affiliates Non-PLP
Non-Affiliated Contact Leslie Poole

Program Description

Selling in the 21st century is so much more than a “canned pitch”, handling objections, and closing the deal. Any person who makes a sales presentation and can't read body language is missing out on more than 50% of the conversation.

Body Language for Successful Sales will prepare you with a basic understanding of universally accepted body language interpretations to help you read and respond to people for better sales performance. You’ll leave the session with confidence in your sales presentation skills, the vision to see when you should adjust your presentation in midstream, and the productivity to qualify, act, and close a sale in a shorter period of time.

You’ll learn:

  • Body Language Basics
  • Entrance & Introduction
  • Positive & Negative Seller Body Language
  • Positive & Negative Prospect Body Language
  • Micro Expressions & Emotions
  • Active Listening
  • Rapport Building

Program Length: 83 minutes

Who Should Attend

Everyone in the credit union who sells products, services, or the credit union itself to members and potential members, especially in these positions:

  • Business Development
  • Teller
  • Member Service
  • New Accounts
  • Lending
  • CEO
  • Public Relations

Meet The Presenter:

Jim Zalud has conducted seminars for business and law enforcement personnel for the past 30 years. He has worked with everyone from the board room to the show room. He is also the body language expert for the CBS affiliate WIFR TV-23 in Rockford, IL. Whether the topic is Body Language to understand what you and others are communicating or Sales Techniques that can move you up to the top of the pack, Jim energizes the audience and keeps you listening and thinking. He consistently receives high marks and praise from attendees because of his subject knowledge and his ability to communicate and connect with people.


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