Plastic Card Fraud

 Human Resources  Member Service  Compliance/Regulatory  Lending/Collections

Registration and Pricing Information

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Registration Investment:
FREE for Power Learner Passport
$200 for Affiliates Non-PLP
Non-Affiliated Contact Leslie Poole

Program Description

Even with the growing popularity of mobile payments and the added security of “chip cards”, plastic card fraud is still rampant. What can you do to reduce your credit union’s plastic card fraud vulnerability and liability? To find the best way to deal with fraudulent transactions, start by knowing your credit union’s options, rights, and responsibilities. Join Becky Garton and Robert Jarosinski from CUNA Mutual Group as they discuss the fraud epidemic, strategies for fighting it, and ways to measure the effectiveness of your fight.

During this program we will deal with the difficult questions confronting all of us:

  • Has the fraud problem increased or decreased in the last year?
  • What new tactics are being used by fraud perpetrators?
  • What strategies are currently effective in fighting plastic card fraud?
  • Have “chip cards” made a difference?
  • How do mobile wallets and tokenization fit into the mix?

Program Length: 68 Minutes

Who Should Attend

Those who create or administer credit and debit card fraud policies or procedures, especially in these positions:

  • Card Services
  • Member Service Manager & Professionals
  • Teller Supervisor or Teller
  • Branch Manager or Supervisor
  • Risk Management or Security Professional
  • Compliance Professional

Meet The Presenter:

Becky Garton is a risk management analyst in Business Protection Risk Management for CUNA Mutual Group. In this role she assists credit unions in identifying areas of risk in their operations and recommends appropriate controls to reduce loss exposures. Before accepting her current position in 2007, Garton worked as a plastic card loss prevention consultant within the Credit Union Protection Division. Prior to joining CUNA Mutual Group in 2006, Garton worked for Certegy/Fidelity as a trainer and supervisor for chargebacks and compliance. Garton holds a bachelor's degree in elementary education and is a member of the International Association of Financial Crime Investigators Group.

Robert Jarosinski is a Risk Management Senior Consultant with CUNA Mutual Group. He is responsible for providing risk management consultation on a variety of topics with a focus on payments and security. Jarosinski joined CUNA Mutual Group in 2014. Prior to joining CUNA Mutual Group, he held positions at Discover Financial Services, Capital One and HSBC. His roles included management consulting, mergers & acquisitions and risk management; all with a focus in the credit card industry.


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