Communication Skills to Decrease Stress

 Human Resources  Member Service

Registration and Pricing Information

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Registration Investment:
FREE for Power Learner Passport
$200 for Affiliates Non-PLP
Non-Affiliated Contact Leslie Poole

Program Description

Anxiety, fatigue, forgetfulness, an inability to relax and "outbursts" are all signs that stress is reducing productivity and damaging relationships. Demanding lives will always have some stress. Some stress can fuel creativity, energize and motivate, and ignite personal bests. However, too much stress or stress that is poorly managed can create distress. Learn to balance and work within optimal stress levels and protect against the dangers of overstress by mastering remarkable communication skills. This interactive workshop leads participants to:

  • Discover what stress is and what stress is not.
  • Identify the warning signs that stress is reducing productivity and what to do about it.
  • Discover real world time management techniques to lessen the pressure and learn to communicate powerful choices to those around.
  • Create positive responses to challenging events and stress by mastering self-talk.
  • Learn powerful communication techniques to manage anger (yours and others).
  • Communicate assertively to improve relationships, productivity and satisfaction.
  • Use remarkable communication techniques to diffuse potentially stressful situations.
  • Acquire new stress busters based on personal values, beliefs and priorities in order to nip people-pleasing over commitment in the bud.

Let's face it, stress is inevitable. How we manage and communicate through stress often spells the difference between failure and success. By making powerful communication choices, we can reap the rewards of less stress and more productivity.

Program Length: 70 Minutes

Who Should Attend

Credit union professionals who want to decrease stress and increase job satisfaction and productivity

Meet The Presenter:

Pamela Jett is an internationally recognized presenter and author on developing leadership skills and improving workplace relationships. Her background includes:

  • Working with clientele ranging from the high-tech sector and manufacturing to women's groups and government agencies.
  • Developing learning programs including Communicate with Confidence, Credibility and Influence and Mind Your Own Business: A Career Management System.
  • Using her programs to take participants beyond theory to hands-on application for immediate results.


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