Managing Across the Generations

 Member Service  Leadership/Management

Registration and Pricing Information

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Registration Investment:
FREE for Power Learner Passport
$200 for Affiliates Non-PLP
Non-Affiliated Contact Leslie Poole

Program Description

You hear much about the differences between generations… from millennials to Xers to Boomers to the Greatest generation, each group carries with it a host of different experiences and perspectives. The best results usually occur when all perspectives are present in the decision making process. And truly unique and worthy ideas result when all groups work together. However, there are challenges… Millennials respond well to teamwork. The Greatest generation prefers working alone. Xers tend not to trust.

Boomers want to lead. Millennials don’t like to follow. So, how do you achieve synergy amongst the groups? And, how do you lead in today’s ever-increasingly diverse workplace?

From learning to “coach” vs. “manage”, to getting creative with rewards, this seminar provides a host of tips and techniques for managing effectively across the generations.

Program Length: 90 Minutes

Who Should Attend

  • Operations
  • Security
  • Human Resources
  • Branch Manager
  • Senior Management

Meet The Presenter:

A nationally-recognized speaker, writer, and communications professional, Diane Reed is President of CUDoctor, a full-service credit union consultancy, assisting credit unions nationwide with human resources, marketing, community relations, compliance, sales, training, and executive support. Previously, she was VP of Administration for a mid-sized credit union for 10+ years, where she oversaw the HR, marketing, business development, community relations, training, compliance, and sales functions.

As part of her credit union’s community outreach, she brought five in-school branches to area schools, three in high schools, and two in elementary schools. One of her high school branches was featured on Dateline NBC. In addition, Diane has received numerous awards and has written articles for industry publications. She graduated from George Mason University with a Bachelor’s in Speech Communication.


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