eTrain: Avoiding the Trap of Operational Inefficiencies: Uncover & Eliminate the Gremlins of Inefficiency

 Human Resources  Leadership/Management

Registration and Pricing Information

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Registration Investment:
FREE for Power Learner Passport
$200 for Affiliates Non-PLP
Non-Affiliated Contact Leslie Poole

Program Description

Do you sometimes feel like you’re working in circles and not able to get things done? Inefficiencies chew up invaluable resources. They cause unnecessary stress and dampen morale. How often do the following situations occur? Inefficiencies could become the insidious plague in your credit union. Employees become stressed, members are poorly served, and the credit union suffers.

  • Duplication of work in different work units
  • Loss of information in transition
  • Cumbersome workarounds
  • Confusion about who is accountable
  • Exhaustive work that adds zero value

Process is the cornerstone of operational efficiency. When you have a clear picture of who does what, when, why, and how, you can quickly identify non-value-add work and optimize the return on your investment. In this session, Connie Siu will discuss how to:

  • Identify and remove failure work
  • Loss of information in transition
  • Build collaboration across the organization
  • Accelerate and build lasting results
  • Enhance agility for growth

Program Length: 52 minutes

Who Should Attend

This information is valuable for all credit union staff in all departments.

Meet The Presenter:

Connie Siu is passionate about building high performance businesses through strategic clarity and optimal resource utilization. She helps companies achieve lasting results and remarkable competitiveness. With over 25 years of experience, Connie has worked in the trenches with business leaders from diverse industries. She understands the intricate relationships of cross-functional impacts arising from the fast changing business dynamics. Her pragmatic ideas and big picture thinking offer new perspectives to business excellence.

Connie is a sought-after consultant and speaker. She is a frequent speaker at corporate and association events, as well as conferences in North America. She shares her insight and thought-provoking ideas in articles, blogs, and podcasts. Visit her website ( for useful tips to take your business to the next level.


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